Privacy Policy

Last Updated: October 2025

1. Introduction: HiHo ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, and when you contact us through our online form. We comply with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and with comparable privacy laws in other North American jurisdictions where we operate.

2. Information We Collect: We collect personal information that you voluntarily provide to us through our website’s contact form. This may include:

  • Name

  • Company Name

  • Company Size

  • Email Address

  • Phone Number

  • Location

We do not collect any sensitive personal data, financial information, or browsing analytics beyond what is required for basic website functionality.

3. How We Use Your Information: We use the information you provide to:

  • Respond to your inquiries or requests;

  • Provide information about our products, services, or company;

  • Improve our website and customer communications;

  • Comply with legal obligations, if applicable.

We do not sell, rent, or trade your personal information.

4. How We Share Information: We may share your personal information only in the following circumstances:

  • With service providers or contractors who help us operate our website or manage communications (and who are bound by confidentiality obligations);

  • If required by law, regulation, or legal process;

  • To protect our rights, property, or safety, or that of others.

We do not share your information with advertisers or unrelated third parties.

5. Data Storage and Security: Your personal information is stored securely in Canada (and, where applicable, the United States). We implement reasonable administrative, technical, and physical safeguards to protect your data against loss, theft, or unauthorized access.However, please note that no method of transmission over the Internet is 100% secure.

6. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. After that, your information will be securely deleted or anonymized.

7. Your Rights: Depending on your location, you may have the right to:

  • Access, correct, or update your personal information;

  • Withdraw consent to our use of your information;

  • Request deletion of your data.

To exercise these rights, please contact us at hello@hihoworks.com

8. International Data Transfers: If you are located outside Canada, your information may be transferred to and processed in Canada or the United States. By submitting your information, you consent to this transfer and acknowledge that privacy laws in those jurisdictions may differ from those in your home country.

9. Links to Other Websites: Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

10. Updates to This Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

11. Contact Us: If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact: hello@hihoworks.com